Frequently Asked Questions
Everything you need to know about our vibrant collections and shipping policies.
What is your return policy?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that sale items and intimate apparel are final sale.
Do you ship internationally?
Yes, Tyler McGillivary ships worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my garments?
To preserve the unique prints and fabrics, we recommend dry cleaning or hand washing in cold water and laying flat to dry. Always check the specific care label on each piece.
How do I determine my size?
Please refer to our detailed size guide found on each product page. Our designs utilize a variety of textiles, so we provide specific measurements to ensure the perfect fit.
Can I modify or cancel my order?
Once an order is placed, it is processed quickly for shipment. Please contact us immediately at support@tylermcgillivary.com, and we will do our best to accommodate changes if the order hasn't shipped.
Are your collections sustainable?
We are committed to ethical production. We work with small-scale manufacturers and focus on high-quality construction to ensure our pieces are long-lasting additions to your wardrobe.