Returns & Exchanges

At Tyler McGillivary, we want you to love your bold new pieces, but we understand if the fit isn't quite right. We accept returns and exchanges on unworn, unwashed items with original tags attached within 14 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, a prepaid shipping label will be generated for you to download and print; please note a return shipping fee will be deducted from your refund.

3

Package Your Items

Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing